How to Submit a Bug Report

To help us resolve bugs quickly and efficiently, please follow the steps below when submitting a bug report in the Bug Reports Channel on Discord.

Step	Description
📝 Describe the Bug Clearly	Provide a detailed description of the bug, including: - What exactly is happening? - Where or when does the bug occur? - Does it affect gameplay, visuals, or performance?
👤 Character and Server Information	Include your character name and account name (if possible), the map where the bug occurred, and your class, level, and job.
🔄 Steps to Reproduce the Bug	List out the exact steps to recreate the bug: - Step 1: (e.g., log in to character) - Step 2: (e.g., enter Prontera map) - Step 3: (e.g., use skill X on target Y).
📸 Attach Screenshots or Video	Visual evidence helps us identify issues faster: - Take a screenshot or record a video showing the bug. - Show any error messages or pop-up dialogs that appear.
🆔 Item IDs and NPC Information	If the bug involves items or NPCs, provide: - Item IDs or names of affected items (use `/iteminfo` in-game to get the ID). - Names and locations of NPCs involved (e.g., Prontera (156, 198)).
⚠️ Include Copy of Error Messages	If an error occurs, copy and paste the entire error message in the report: - Open the error window. - Press Ctrl + C to copy the message. - Paste it in the Discord channel.
💻 Device/Client Information	Mention whether you're using PC, Android, or other devices and if your client is fully updated to the latest patch.
➕ Additional Information	More info = faster fixes! Include screenshots of your equipment or skill window if relevant, and details of any other players or NPCs affected.

Example Bug Report

Character: ZenyKing
Server: Main
Bug Description: When casting Firebolt on an Orc Warrior, the damage shows as 0.
Steps to Reproduce:
1. Equip Rod of Fire.
2. Go to Payon Dungeon Level 2.
3. Target an Orc Warrior.
4. Cast Firebolt.
Screenshot/Video: [Link to video/screenshot]
Error Message: No error message shown.

By following this format, we can investigate and fix bugs much more efficiently. Thank you for helping us improve the server!