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Getting Support

If you need support for any issue in GemstoneRO, the best way to get help is through our Discord server. We have a dedicated section for support called Helpdesk.

To request support:

  1. Go to the #helpdesk channel on Discord.
  2. In this channel, you will find a topic called Ticket Support.
  3. Click on the Create Ticket button. This will open a private ticket where you can describe your issue in detail.

We use a tool called TicketTool.xyz to manage support requests. Once your ticket is created, a Game Master (GM) or an Admin will respond and assist you with your problem.

Join our Discord server here to access the support system and get help from our team.

support.txt · Last modified: 2024/09/17 01:20 by gemmaster