====== How to Submit a Bug Report ====== To help us resolve bugs quickly and efficiently, please follow the steps below when submitting a bug report in the [[https://discord.com/channels/1207302562039074816/1209713824907927552|Bug Reports Channel]] on Discord. ===== 1. Describe the Bug Clearly ===== Provide a **detailed description** of the bug. Include: * What exactly is happening? * Where or when does the bug occur? * Does it affect gameplay, visuals, or performance? ===== 2. Character and Server Information ===== * Include your **character name** and **account name** (if possible). * What **map** were you on when the bug happened? * What class, level, and job were you using? ===== 3. Steps to Reproduce the Bug ===== List out the **exact steps** to recreate the bug: - Step 1 (e.g., log in to character). - Step 2 (e.g., enter Prontera map). - Step 3 (e.g., use skill X on target Y). ===== 4. Attach Screenshots or Video ===== **Visual evidence** helps us identify issues faster: * **Take a screenshot** or **record a video** showing the bug in action. * Show any **error messages** or pop-up dialogs that appear. * If possible, upload these directly to the bug report post in Discord. ===== 5. Item IDs and NPC Information ===== If the bug involves **items** or **NPCs**, please provide: * **Item IDs** or names of any affected items (you can use `/iteminfo` in-game to get the ID). * Names of any **NPCs** involved, and their location (coordinates are helpful, e.g., Prontera (156, 198)). ===== 6. Include Copy of Error Messages ===== If an error occurs (e.g., Lua errors or script crashes), copy and paste the **entire error message** in the report: * Open the error window. * Press **Ctrl + C** to copy the message. * Paste it in the Discord channel as part of your report. ===== 7. Device/Client Information ===== * Mention whether you're using **PC, Android, or other devices**. * Is your client fully **updated** to the latest patch? ===== 8. Additional Information ===== More info = faster fixes! If you can, include: * **Screenshots** of your **equipment** or **skill window** if relevant. * Details of any **other players** or NPCs that were affected. ===== Example Bug Report ===== * **Character:** ZenyKing * **Server:** Main * **Bug Description:** When casting Firebolt on an Orc Warrior, the damage shows as 0. * **Steps to Reproduce:** - Equip Rod of Fire. - Go to Payon Dungeon Level 2. - Target an Orc Warrior. - Cast Firebolt. * **Screenshot/Video:** [Link to video/screenshot] * **Error Message:** No error message shown. By following this format, we can investigate and fix bugs much more efficiently. Thank you for helping us improve the server!